| Why should I consider outsourcing? This is | | | | other leading research companies have |
| the first question comes to our mind when We | | | | indicated the following:o The ITES/BPO market |
| think of outsorcing. I'll be, without making | | | | is likely to touch US$142 billion in 2009, |
| a foundation, quickly list out the benefits:o | | | | against the current cost of US$532 billion |
| Survive and be stable in tough compititiono | | | | for these services. The difference of US$ 390 |
| Cut those hefty Expanses:o Increasing | | | | billion represents the net saving the US |
| payoutso Employee Benefitso High | | | | economy can expect from offshoringo Such |
| Infrastructure costo Recruitment costso Other | | | | savings have a huge economic impact on dollar |
| overheadso Talented and experienced staffo | | | | savings, leading to value creation for |
| Better production, lesser disappointmentso | | | | shareholders and the common mano US banks, |
| Meet deadlines, ando Focus more on growth | | | | financial services and insurance companies |
| than production problemsNow if we go specific | | | | have saved US$6-8 billion in the past four |
| about outsourcing to India:o Cheaper, | | | | years owing to IT outsourcing to Indiao |
| experienced and English speaking talento | | | | Helped by these savings, companies have |
| Currency differenceo Time Gap Advantage | | | | prevented layoffs and instead added 125,000 |
| (India works while west sleeps)o Stong hold | | | | more jobso Offshoring to India has resulted |
| in IT service sector outsourcing. 85% of US | | | | in quality and productivity gains of the |
| and UK market.!o Growing outsourcing | | | | order of 15-20 percento US BFSI sector has |
| reputation. Let's have a look what NASSCOM | | | | managed to register customer satisfaction of |
| has to say:"Despite the challenges such as | | | | almost 85% due to Offshoring to India |
| slow growth of IT spending globally, a | | | | vis-a-vis their European competitorsWhat can |
| jobless recovery in major markets and | | | | we outsource to India?* Medical/Insurance |
| appreciation of the Indian rupee [against the | | | | Process* Business Process* CADD and Solid |
| U.S. dollar], the Indian software and | | | | Modelling* Help Desk / Customer Support* Call |
| services industry has been able to maintain | | | | Center* Architecture* Game and Graphic |
| its growth momentum and consolidate its | | | | development* Chartered Accountants and other |
| partnership with overseas customers, adding | | | | Accounts oursourcing* Software development* |
| to their competitiveness," _ Jerry Rao, | | | | Graphic and web design* Medical |
| chairman of NASSCOM.Furthermore Nasscom says: | | | | Transcription,* and much moreI guess we have |
| Recent studies on the benefits of IT | | | | got a long list of benefits one can get from |
| outsourcing by business intelligence | | | | outsourcing. We are also aware of India's |
| organizations such as McKinsey & Co. and | | | | contribution to the outsourcing world. |